Ward Clerk, Cardiac & Stroke Unit — Flexible Hours & NHS Benefits

The Methodist Church in Britain; High Wycombe; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Learning and development opportunities

Flexible and agile working

Generous annual leave entitlement

NHS pension

NHS discount schemes

Range of health and wellbeing services

Résumé du poste

Buckinghamshire Healthcare NHS Trust seeks a Ward Clerk for the Cardiac and Stroke Receiving Unit, providing admin and reception support. You will be the first point of contact for patients, relatives and staff, handling admissions, transfers and discharges while keeping Careflow EPR records up to date.

You will support documentation, telephone communications, and ward information systems, while adhering to confidentiality and governance standards. Travel to other sites is required.

Qualifications

• Good verbal and written communication with patients, families and staff
• Understanding of confidentiality
• Good IT skills, including Microsoft Office
• Knowledge of Careflow EPR or Medway2 (preferred)
• Ability to travel to other sites if needed

Responsabilités

• Act as first point of contact for patients, relatives, visitors and healthcare professionals, giving a professional and confidential service
• Support admissions, transfers and discharges, including discharge planning and timely processing of patient records
• Manage patient documentation, notes, admission and discharge packs
• Maintain accurate patient records on Careflow EPR and other Trust systems
• Answer and direct telephone calls and coordinate communication across departments
• Provide administrative, clerical and reception support, contributing to a safe, organised and welcoming ward
• Manage correspondence, emails, post and departmental documentation
• Update patient tracking boards, staffing boards and ward information systems
• Assist with data collection, audits and reporting requirements
• Maintain stocks of stationery and departmental supplies
• Support relatives and visitors with non-clinical enquiries
• Work in line with Trust policies, information governance and confidentiality standards

Connaissances

Verbal communication

Written communication

Confidentiality

Microsoft Office

Careflow EPR

Medway2

Outils

Careflow EPR

Medway2

Description du poste

Buckinghamshire Healthcare NHS Trust seeks a Ward Clerk for the Cardiac and Stroke Receiving Unit, providing admin and reception support. You will be the first point of contact for patients, relatives and staff, handling admissions, transfers and discharges while keeping Careflow EPR records up to date.

You will support documentation, telephone communications, and ward information systems, while adhering to confidentiality and governance standards. Travel to other sites is required.