Ward Clerk – Cardiac & Stroke Receiving Unit (NHS)

Buckinghamshire Healthcare Nhs Trust; High Wycombe; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

PPE provided

Flu vaccinations encouraged

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to join our Cardiac and Stroke Receiving Unit. You will provide professional administrative support, act as first point of contact, admit patients using National Spine and EPR, and maintain accurate records to support admissions, transfers and discharges.

In this busy unit you will work with the nursing and medical teams, ensuring smooth day-to-day operations, efficient handling of communications, and a welcoming environment for

Qualifications

• Good verbal and written communication with patients, families and staff.
• Understanding of Confidentiality.
• Good IT skills (Microsoft package).

Responsibilities

• Act as the first point of contact for patients, relatives, visitors and healthcare professionals.
• Provide administrative, clerical and reception support to the Cardiac and Stroke Receiving Unit.
• Maintain accurate patient records, including admissions, transfers and discharges, using Careflow EPR and other Trust systems.
• Manage patient documentation, notes, admission and discharge packs.
• Answer and direct telephone calls and coordinate communication across departments.
• Support patient transfers, discharge planning and the timely processing of patient records.
• Manage correspondence, emails, post and departmental documentation.
• Update patient tracking boards, staffing boards and ward information systems.
• Assist with data collection, audits and reporting requirements.
• Maintain stocks of stationery and departmental supplies.
• Support relatives and visitors with non-clinical enquiries.
• Contribute to a safe, organised and welcoming ward environment.
• Work in accordance with Trust policies, information governance and confidentiality standards.

Skills

Verbal & written communication

Confidentiality

IT skills (Microsoft)

Education

Medical terminology knowledge

Tools

EPR Careflow/Medway2

Job description

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk to join our Cardiac and Stroke Receiving Unit. You will provide professional administrative support, act as first point of contact, admit patients using National Spine and EPR, and maintain accurate records to support admissions, transfers and discharges.

In this busy unit you will work with the nursing and medical teams, ensuring smooth day-to-day operations, efficient handling of communications, and a welcoming environment for