Ward Clerk – Day Surgery Reception & Records

The Methodist Church in Britain; High Wycombe; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Learning and development opportunities

Flexible working

Generous annual leave

NHS pension

NHS discount schemes

Health and wellbeing services

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk for the Day Surgery Unit to provide reception and clerical support. The role involves handling patient queries, maintaining records, and managing admissions and discharges on the EPR system.

Applicants should have prior admin or reception experience; full training will be provided. The position requires good communication, organisation, and the ability to work in a busy, high-demand environment.

Qualifications

• English GCSE grade C or above, or equivalent.
• IT/computer skills to RSA I level, or equivalent.

Responsibilities

• Act as first point of contact for patients, relatives and visitors, giving a reception service
• Support patient care from admission, transfer or discharge
• Maintain accurate patient records
• Manage admissions and discharges on the EPR system
• Answer telephone enquiries
• Liaise with theatre, the booking office and other departments
• Support the clinical team to deliver safe, high-quality patient care
• Support the smooth day-to-day running of the unit
• Carry out filing and photocopying
• Work flexibly across a varying workload, prioritising tasks

Skills

Confidentiality

Attention to detail

Time management

Communication

Teamwork

Education

English GCSE C+

RSA I IT skills

Tools

EPR system

Word

Excel

Job description

Buckinghamshire Healthcare NHS Trust is seeking a Ward Clerk for the Day Surgery Unit to provide reception and clerical support. The role involves handling patient queries, maintaining records, and managing admissions and discharges on the EPR system.

Applicants should have prior admin or reception experience; full training will be provided. The position requires good communication, organisation, and the ability to work in a busy, high-demand environment.