Employee Relations Specialist: Complex Cases & Change Leader

Teleperformance SE; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading global service provider is looking for Employee Relations Specialists to support the HRER team. The ideal candidate will act as an advisor on employee relations matters, manage complex case work, and collaborate with various teams. A strong knowledge of UK employment law is essential, along with excellent communication skills and experience in a fast-paced environment. This role offers significant opportunities for professional development and mentorship, enabling candidates to make a real impact in employee relations across the organization.

Benefits

Professional mentorship

Opportunity to influence ER strategy

Access to training and development

Qualifications

• Proven experience in Employee Relations or HR, focusing on complex casework.
• Strong knowledge of UK employment law, including the Equality Act.
• Confidence in advising and influencing managers at all levels.
• Excellent written and verbal communication skills.

Responsibilities

• Act as first point of contact for managers on employee relations matters.
• Support and manage cases across the full ER spectrum.
• Assist with Employment Tribunal activities.
• Contribute to organisational change programmes.
• Maintain HR policies and Employee Handbook.

Skills

Employee relations advising

Stakeholder engagement

Communication skills

Negotiation skills

Analysis of ER data

Resilience

Organizational skills

Education

CIPD qualification (or working towards)

Job description

A leading global service provider is looking for Employee Relations Specialists to support the HRER team. The ideal candidate will act as an advisor on employee relations matters, manage complex case work, and collaborate with various teams. A strong knowledge of UK employment law is essential, along with excellent communication skills and experience in a fast-paced environment. This role offers significant opportunities for professional development and mentorship, enabling candidates to make a real impact in employee relations across the organization.