Employee Relations Manager

Barclay Meade; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consultancy firm in London is looking for an Employee Relations Manager to manage ER cases and develop strategies to ensure a fair and compliant workplace. The ideal candidate will have a strong background in UK employment law and experience within a complex organization. This role requires excellent communication skills and the ability to handle sensitive issues with discretion.

Qualifications

• Experience in a dedicated Employee Relations role within a complex organisation.
• Strong working knowledge of UK employment law and its practical application.
• Experience managing a variety of ER cases.
• Exposure to change management and organisational design projects.

Responsibilities

• Drive employee relations cases including disciplinary, grievance, performance management, and appeals.
• Provide advice to managers on ER matters, ensuring consistency and compliance.
• Analyze ER trends and metrics for decision-making.
• Identify ER risks and recommend strategies to mitigate issues.
• Support delivery of ER-related training to line managers.

Skills

UK employment legislation understanding

Strong communication skills

Complex issue resolution

Data interpretation

Strategic thinking

Collaborative relationship building

Leadership and ethical behavior

Adaptability and resilience

Education

Degree/MBA qualification

Job description

Overview

This role is pivotal in managing employee relations (ER) cases for Global Operations, ensuring a fair, compliant, and high-performing workplace. You will advise on ER cases, develop ER strategies, and align with employment law and best practices.

Key Responsibilities

• Drive employee relations cases including disciplinary, grievance, performance management, absence, and appeals for global operations functions.
• Provide advice and coaching to managers and HR colleagues on ER matters, ensuring consistency and legal compliance.
• Analyze ER trends and metrics to inform decision-making and continuous improvement initiatives.
• Identify ER risks and recommend proactive strategies to mitigate potential legal or reputational issues as appropriate.
• Support the delivery of ER-related training to line managers to build confidence and capability in handling people matters.
• Support organisational change initiatives from an ER perspective.

Job Requirements

• Experience in a dedicated Employee Relations role within a complex, matrixed organisation.
• Strong working knowledge of UK employment law and its practical application.
• Experience managing a variety of ER cases.
• Exposure to change management and organisational design projects.
• Experience working with trade unions or employee forums is desirable.

Skills and Knowledge

• Deep understanding of UK employment legislation and case law.
• Strong written and verbal communication skills, with the ability to influence and negotiate effectively.
• Skilled in resolving complex and sensitive issues with sound judgement and discretion.
• Ability to interpret data and trends to inform ER strategy and interventions.
• Proven strategic thinking, with the ability to align ER practices with broader business and people strategies.
• Successful collaboration and relationship building across HR and the wider business.
• Possess initiative and leadership, acting as a role model for ethical behaviour and confidentiality.
• Resilient, flexible, and confident to work in a fast-paced, dynamic, and ambiguous environment.

Educational Qualifications

• Degree/MBA qualification.

If you have the necessary skills and experience, our client would love to hear from you. Apply now to become an integral part of their team and contribute to maintaining a high-performing workplace.