Employee Relations Advisor

Maria Mallaband Care Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Greater London is seeking an Employee Relations Advisor. This role focuses on delivering guidance and support to stakeholders while managing a portfolio of employee relations cases. Candidates should have experience in handling HR policies and a CIPD Level 3 or equivalent qualification. The position offers various employee benefits, flexible working patterns, and opportunities for personal development. Join a company that values teamwork and provides comprehensive support through various employee programs.

Benefits

Simply Health – company funded covering health costs

Employee discounts on various retailers

Pension Scheme

25 days holiday plus bank holidays

Flexible working patterns

Training support and development opportunities

Discounted gym membership

Qualifications

• Demonstrable experience managing multiple cases across key policies.
• Ability to educate and coach others.
• Excellent organizational and communication skills.
• Knowledge of employee relations processes and procedures.
• Good IT skills with experience using Microsoft Office.

Responsibilities

• Managing a varied portfolio of ER cases.
• Supporting and coaching Managers for resolving people-related issues.
• Contributing to the development of people policies and procedures.
• Identifying solutions to minimize risk and implement efficiencies.
• Promoting positive relationships across the business.

Skills

Managing multiple cases

Educating and coaching others

Resilience under pressure

Organizational skills

Communication skills

Knowledge of ER processes

Understanding of regulated environments

Good IT skills

Education

CIPD Level 3 or comparable experience

Tools

Microsoft Office

Job description

At Maria Mallaband Care Group our people are the ones who make our company great, and we pride ourselves on how well we work together as a team. As one of the largest care providers in the UK, employing thousands of people in over 80 care homes, the happiness and well‑being of both our residents and colleagues is at the heart of everything we do.

Due to expansion within our HR team, we are excited to be recruiting for an

Employee Relations Advisor

to join us and provide guidance, support, and advice to our internal stakeholders.

About the role

The Employee Relations Advisor will report to our Group Employee Relations Manager and deliver an outstanding support service to our colleagues and Managers. They will ensure a fair and consistent approach to all the Company's policies and procedures, while promoting a positive culture and minimising risks.

Responsibilities

Manging a varied portfolio of ER cases.

Supporting and coaching Managers to resolve people‑related issues, such as disciplinaries, performance management, employment tribunals, absence management and grievances.

Contributing to the development of people policies and procedures.

Proactively identifying solutions to minimise risk and introduce process efficiencies.

Promoting positive relationships across the business and developing these across all departments.

For this position, we are looking for a confident and resilient individual with a ‘can‑do' approach who is ready to add value to the team through their experience and skills.

Skills and qualifications

Demonstrable experience managing multiple cases, ideally across a number of key policies

Ability to educate and coach others

Resilience and ability to work under pressure

Excellent organisational and communication skills

Knowledge of ER processes and procedures

An understanding of work in a regulated environment

Good IT skills and use of Microsoft Office package

CIPD Level 3 or comparable business experience

Benefits

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24 / 7 virtual GP access plus more for you and up to 4 children*
• Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
• Vectis Card – instant discount card
• Pension Scheme with Nest
• Personal car leases via salary sacrifice* /
• 25 days holiday plus bank holidays
• Holiday Flex – purchase additional holiday
• Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
• Flexible working patterns
• Cycle to work scheme* /
• Recommend a friend
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership
• Eligible for a Blue Light Card
• Subsidised BHSF Sick Pay Cover
• BHSF, Life Cover, Cancer Cover, Personal Accident Cover
• Free The Company Shop membership
• Free Will Service

Concerts for Carers

• Benefits require completion of a 12‑week probationary period before they can be accessed.
• Benefit subject to deduction not taking colleague below National Living Wage

If you are looking for your next challenge to work for a forward‑thinking, people centric employer, MMCG is the right place for you! Apply directly through this advert or e‑mail for more information.

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