Employee Benefits Administrator

Ortus PSR Ltd.; Coventry; On-site; GBP 30,000 - 33,000; Full time

Job summary

A Chartered Financial Planning firm in Coventry is seeking an experienced Employee Benefits Administrator to support a portfolio of corporate clients. The role involves end-to-end administration of workplace benefits like life assurance and pensions. The ideal candidate has at least 3 years in financial services, is highly organised, and possesses strong communication skills. Competitive salary and flexible working options are offered.

Benefits

22 days annual leave

5% employer pension contribution

Health Cash Plan

Full exam and study support

Qualifications

• Minimum of 3 years’ experience in financial services.
• Preferably within group risk, healthcare, or pensions.
• High level of organisation and communication skills.

Responsibilities

• Negotiate quotations from insurers.
• Prepare reports, renewal summaries and market comparisons.
• Manage client communication via phone and email.

Skills

Organisational Skills

Communication Skills

Attention to Detail

Client-Focused Approach

Microsoft Office Proficiency

Job description

Overview

An established and growing Chartered Financial Planning and Employee Benefits firm is seeking an experienced Employee Benefits Administrator to join its friendly, professional team.

This is an excellent opportunity to build on your existing experience within group risk, healthcare, or pensions administration while working for a firm that truly values technical quality, client service, and career development.

The Opportunity

You’ll work closely with Employee Benefits Consultants and fellow administrators to deliver exceptional support to a portfolio of corporate clients. The role involves end-to-end administration across a broad range of workplace benefits, including:

• Group Life Assurance (Death in Service)
• Group Income Protection
• Private Medical Insurance
• Dental and Health Cash Plans
• Group Pensions

You’ll liaise directly with clients, insurers, and providers to ensure every aspect of scheme management — from quotations and renewals to claims and compliance — is handled accurately and efficiently.

Key Responsibilities

• Obtain and negotiate quotations from UK group life, health, and protection insurers.
• Prepare client-facing reports, renewal summaries, and market comparisons.
• Support consultants with new business, renewals, and ongoing scheme servicing.
• Handle underwriting queries, scheme data, and compliance checks.
• Manage day-to-day client communication by phone and email with professionalism and accuracy.

About You

• Minimum of 3 years’ experience in financial services (preferably within group risk, healthcare, or pensions).
• Highly organised with excellent attention to detail and strong written/verbal communication skills.
• Professional, proactive, and client-focused approach.
• Confident user of Microsoft Office and comfortable learning new systems.
• Professional qualifications not required, but full exam support is available for those wishing to progress.

What’s on Offer

• £30,000–£33,000 salary (depending on experience).
• Choice of full-time or part-time working hours (office-based).
• 22 days annual leave (plus bank holidays, pro-rated for part-time).
• 5% employer pension contribution.
• Group Life Assurance (Death in Service).
• Group Critical Illness cover.
• Health Cash Plan.
• Full exam and study support.
• Join a supportive, growing Chartered firm with an excellent market reputation.