Empathetic Customer Service Advisor – Wellbeing Hub

Belmont Recruitment; Lincoln; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency in the UK is seeking a Customer Service Advisor for Lincolnshire County Council. This full-time role involves responding to customer inquiries and providing guidance to individuals seeking support. Candidates should have experience in customer service and strong communication skills. This temporary position is for an initial 3 months with an emphasis on delivering empathetic service within a fast-paced environment.

Qualifications

• Experience working in a customer service or contact centre environment.
• Strong IT and typing skills, with the ability to type and talk simultaneously.
• Excellent communication, listening, and problem-solving skills.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Provide advice and guidance to individuals seeking support.
• Record and process information accurately using IT systems.

Skills

Customer service experience

Strong IT skills

Excellent communication skills

Problem-solving skills

Job description

A recruitment agency in the UK is seeking a Customer Service Advisor for Lincolnshire County Council. This full-time role involves responding to customer inquiries and providing guidance to individuals seeking support. Candidates should have experience in customer service and strong communication skills. This temporary position is for an initial 3 months with an emphasis on delivering empathetic service within a fast-paced environment.