Emergency Water/Fire Services Technician

ServiceMaster Clean of Fraser Valley; Hardwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A restoration services company in Hardwick is seeking an Emergency Mitigation Technician to assist clients in crisis situations. Candidates should possess a strong customer service ethic and a readiness to work during non-traditional hours, including nights and weekends. Responsibilities include performing water damage mitigation, maintaining equipment, and providing support during emergencies. Enjoy competitive hourly pay and opportunities for professional development while making a difference in the community.

Benefits

Paid training

Earned vacation/sick time

Holiday pay

Qualifications

• Desire to join a world-class team and contribute a positive attitude.
• Able to pass a background check.
• Willingness to work nights/weekends if needed.

Responsibilities

• Perform water mitigation or mold remediation.
• Provide excellent customer service.
• Maintain an organized truck and equipment.

Skills

Customer service dedication

Ability to lift 75 LBS

Clean driver's license

Attention to detail

Job description

What does an Emergency Mitigation Technician with Paul Davis do?

• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating water and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values:

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision:

To provide extraordinary care while serving people in their time of need.

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world‑class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Paid training
• Great culture and team dynamic
• Uniform shirts
• Hourly pay: $15.00 to $18.00/hour based on experience and certifications
• After 90 days:
  • Earned vacation/sick time
  • Holiday pay
  • Simple IRA retirement with matching program
  • Voluntary supplemental insurance program

Team Qualifications (Requirements):

• Desire to join a world‑class team and contribute a positive attitude
• Dedication to customer service
• Valid driver's license with a clean record
• Able to pass background check with no restrictions
• Have the ability to work nights/weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Role on the Team (Job Responsibilities):

• High level performance of water mitigation or mold remediation
• Cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on‑call schedule.
• Assist in warehousing and facility related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

Please apply if you think you have what it takes to serve others and deliver a world‑class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $15.00 - $18.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

Due to the emergency nature of our business, you may be asked to work odd hours to care for customers in their time of need. Are you able to work all hours of the day if given notice of being on call beforehand? *

How many years of Customer Service experience do you have? *

Which of our values do you align with the most? *

Get directions to this location on Google Maps.

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.