Emergency Department Receptionist – Shift Front Desk

NHS; Stockport; On-site; GBP 25,000; Part time

Job summary

A local health care provider in Stockport is seeking a part-time Receptionist to provide reception services for the Emergency Department. The ideal candidate will communicate effectively with both clinical and non-clinical staff, manage patient queries, and participate in a rota including nights and weekends. Successful applicants will require a DBS check and should have strong communication skills and NHS experience. This is a permanent position offering competitive benefits including annual leave and pension schemes.

Benefits

27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes for lease cars and electronics

NHS Staff discounts

Cycle to work scheme

Stockport Credit Union for local financial advice

Qualifications

• Qualifications or demonstrable experience required.
• Ability to work shift patterns essential.
• Strong communication skills necessary.
• NHS experience preferred.
• Knowledge of the Emergency Department is a plus.

Responsibilities

• Provide reception service to Emergency Department and Clinical Decisions Unit.
• Answer telephone queries related to patient attendance.
• Communicate effectively between clinical and non-clinical staff.
• Participate in the department's rota system including nights and weekends.
• Alert triage nurse of potentially unwell patients.

Skills

Communication skills

NHS experience

Ability to work shift patterns

Knowledge of the Emergency Department

Job description

A local health care provider in Stockport is seeking a part-time Receptionist to provide reception services for the Emergency Department. The ideal candidate will communicate effectively with both clinical and non-clinical staff, manage patient queries, and participate in a rota including nights and weekends. Successful applicants will require a DBS check and should have strong communication skills and NHS experience. This is a permanent position offering competitive benefits including annual leave and pension schemes.