Emergency Department Flow Champion

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Progress Chaser (Band 4) for the Emergency Department. You will monitor patient journeys, chase outstanding investigations, and liaise with clinical teams to reduce delays and support the delivery of the 4-hour standard.

Working closely with the Nurse in Charge, EPIC, site and bed teams, you will help ensure timely care, admission, or discharge for patients across our major ED.

Responsibilities

• Actively monitor all patients within ED using electronic systems (e.g., Whiteboard, dashboards)
• Identify delays in patient care pathways, including diagnostics, clinical reviews, and bed allocation
• Escalate delays to the Nurse in Charge / Clinical Coordinator
• Proactively chase results including: Ensure results are communicated promptly to clinical teams; Follow up outstanding requests with relevant departments

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Progress Chaser (Band 4) for the Emergency Department. You will monitor patient journeys, chase outstanding investigations, and liaise with clinical teams to reduce delays and support the delivery of the 4-hour standard.

Working closely with the Nurse in Charge, EPIC, site and bed teams, you will help ensure timely care, admission, or discharge for patients across our major ED.