Progress Chaser band 4 | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Progress Chaser (Band 4) for the Emergency Department. You will monitor patient journeys, chase outstanding investigations, and liaise with clinical teams to reduce delays and support the delivery of the 4-hour standard.

Working closely with the Nurse in Charge, EPIC, site and bed teams, you will help ensure timely care, admission, or discharge for patients across our major ED.

Responsibilities

• Actively monitor all patients within ED using electronic systems (e.g., Whiteboard, dashboards)
• Identify delays in patient care pathways, including diagnostics, clinical reviews, and bed allocation
• Escalate delays to the Nurse in Charge / Clinical Coordinator
• Proactively chase results including: Ensure results are communicated promptly to clinical teams; Follow up outstanding requests with relevant departments

Job description

Progress Chaser band 4 | Liverpool University Hospitals NHS Foundation Trust

Company:

Company: Liverpool University Hospitals NHS Foundation Trust

Be at the heart of the Emergency Department and make a real difference to patient care.

The Emergency Department Progress Chaser will support patient flow within the ED by proactively monitoring patient journeys, chasing outstanding investigations, and liaising with clinical and operational teams to reduce delays.

The post holder plays a key role in supporting the delivery of the 4-hour standard, ensuring patients receive timely care, admission, or discharge.

• Actively monitor all patients within ED using electronic systems (e.g., Whiteboard, dashboards)
• Identify delays in patient care pathways, including diagnostics, clinical reviews, and bed allocation
• Escalate delays to the Nurse in Charge / Clinical Coordinator
• Proactively chase results including:
• Ensure results are communicated promptly to clinical teams
• Follow up outstanding requests with relevant departments

Closely working with the Nurse in Charge/EPIC, site and bed team and admin and clerical staff.

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

he Emergency Department Progress Chaser will support patient flow within the ED by proactively monitoring patient journeys, chasing outstanding investigations, and liaising with clinical and operational teams to reduce delays.

The post holder plays a key role in supporting the delivery of the 4-hour standard, ensuring patients receive timely care, admission, or discharge.

• Actively monitor all patients within ED using electronic systems (e.g., Whiteboard, dashboards)
• Identify delays in patient care pathways, including diagnostics, clinical reviews, and bed allocation
• Escalate delays to the Nurse in Charge / Clinical Coordinator
• Proactively chase results including:
• Ensure results are communicated promptly to clinical teams
• Follow up outstanding requests with relevant departments

Closely working with the Nurse in Charge/EPIC, site and bed team and admin and clerical staff

This advert closes on Monday 23 Nov 2026

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust