Emergency Department Patient Flow Coordinator

UHS; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

NHS discounts

35 days paid holiday (pro rata)

Generous pension scheme

Job summary

UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST is seeking an Emergency Department Tracker. You will ensure patients experience a coordinated journey through the ED and support patient flow, performing patient-centred administration and real-time data entry across clinical systems.

The role involves collaborating with clinicians, nursing staff, therapists, bed managers, and transport teams to meet quality indicators and targets while maintaining high standards of patient care.

Qualifications

• GCSE English and Maths at minimum.
• NVQ3/Diploma or equivalent experience.
• Experience in a multidisciplinary team and customer-facing roles.
• Experience with data input and IT systems.

Responsibilities

• Coordinate the patient journey to ensure a coordinated and streamlined ED process.
• Maintain accurate real-time records of the patient journey within clinical systems.

Skills

Multidisciplinary teamwork

Customer-facing

Data entry

IT skills

Communication at all levels

Weekend work flexibility

Physical stamina

Education

GCSE English and Maths

NVQ3/Diploma or equivalent

Tools

Microsoft Office

Job description

UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST is seeking an Emergency Department Tracker. You will ensure patients experience a coordinated journey through the ED and support patient flow, performing patient-centred administration and real-time data entry across clinical systems.

The role involves collaborating with clinicians, nursing staff, therapists, bed managers, and transport teams to meet quality indicators and targets while maintaining high standards of patient care.