EMEA VP, Strategic Account Growth & Leadership

Hansen Technologies; City Of London; On-site; GBP 100,000 - 150,000; Full time

Job summary

A global software provider in London seeks a Vice President of Account Management for the EMEA Comms & Media vertical. The role involves leading a high-performing team, managing key client relationships, and expanding revenue through strategic planning and excellent service delivery. Ideal candidates will have significant experience in account management, strong leadership skills, and knowledge of the telecom and media landscape. This is an on-site role, emphasizing commercial growth and strategic client engagement.

Qualifications

• Proven Senior Account Management or relevant client leadership experience, especially within a Services environment.
• Strong leadership and commercial capabilities with P&L accountability experience.
• Exceptional interpersonal skills at all levels from teams to C-level clients.
• Track record of managing accounts with focus on performance and retention.
• Deep understanding of the EMEA telecoms and media landscape.
• Willingness to travel across EMEA.
• Native or fluent English is essential; other languages beneficial, especially French.

Responsibilities

• Own strategic client relationships and deepen engagement.
• Lead and grow the EMEA Account Management team.
• Develop regional account plans aligned with business goals.
• Drive revenue growth through upselling, cross-selling, and renewals.
• Act as the regional voice of the customer.
• Track and communicate progress on account KPIs.
• Collaborate with cross-functional teams.

Skills

Change Management

Financial Services

Growing Experience

Managed Care

Management Experience

Analysis Skills

Senior Leadership

Performance Management

Process Management

Leadership Experience

Negotiation

Analytics

Job description

A global software provider in London seeks a Vice President of Account Management for the EMEA Comms & Media vertical. The role involves leading a high-performing team, managing key client relationships, and expanding revenue through strategic planning and excellent service delivery. Ideal candidates will have significant experience in account management, strong leadership skills, and knowledge of the telecom and media landscape. This is an on-site role, emphasizing commercial growth and strategic client engagement.