EMEA Salesforce Lead: Data-Driven CRM & Sales Ops Leader

Alloy Enterprises; West Midlands; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Collaborative environment

Exposure to global initiatives

CRM technologies access

Wellbeing programmes

Pension scheme

Job summary

Johnson Controls is seeking an EMEA Salesforce Lead to drive adoption, governance, and optimal use of Salesforce across the regional sales org. You will partner with sales leaders to maximise processes, analytics, and visibility into performance.

You will develop dashboards, maintain data quality, and support forecasting and planning while collaborating with global teams on enhancements and deployments.

Qualifications

• University degree or equivalent experience.
• Minimum 6 years in Salesforce administration, sales operations, or CRM management.
• Strong Salesforce knowledge, reporting, and analytics.
• Experience supporting sales in a multi-country or regional environment.
• Proven ability to translate data into business insights.

Responsibilities

• Lead Salesforce adoption, governance, and best practices across the EMEA region.
• Act as the primary contact for Salesforce processes, enhancements, and user support.
• Partner with sales leadership to optimise processes and improve efficiency.
• Develop dashboards, reports, and KPIs for visibility into performance.
• Analyse sales data to identify trends and opportunities for improvement.
• Drive data quality and integrity of Salesforce information.
• Support forecasting, territory planning, and performance tracking.
• Collaborate with global teams on enhancements and deployments.
• Deliver training and enablement to maximise tool utilisation.
• Identify continuous improvement opportunities across operations and tech.

Skills

Sales ops

Stakeholder mgmt

Data analytics

Dashboards

Multi-country experience

Education

University degree

Tools

Salesforce

BI tools

Job description

Johnson Controls is seeking an EMEA Salesforce Lead to drive adoption, governance, and optimal use of Salesforce across the regional sales org. You will partner with sales leaders to maximise processes, analytics, and visibility into performance.

You will develop dashboards, maintain data quality, and support forecasting and planning while collaborating with global teams on enhancements and deployments.