EMEA Resell Partner Growth Lead

ServiceNow; Staines-upon-Thames; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

ServiceNow is seeking a senior Partner Ecosystem Manager in the UK to lead partner programs, drive growth, and align investments with opportunities across AMS/EMEA. You will collaborate with marketing, operations, and sales to deliver joint GTM plans, governance, and successful customer outcomes.

Your role includes coaching partners, managing the portal and reporting, conducting business reviews, and driving revenue through strategic partnerships while traveling as needed.

Qualifications

• Experience integrating AI into work processes or workflows.
• Ability to coach partners remotely and in person as needed.
• Clear communication of partner program requirements and benefits.
• Day-to-day management of partner ecosystems and reporting.
• Collaboration with Partner Operations and Enablement for best practices.
• Conduct quarterly and bi-annual business reviews.
• Develop partner business cases and program roadmaps.
• Identify investment areas to grow partner programs.
• Execute remediation plans when needed.
• Manage partner portals and other systems.
• Drive revenue through teaming and subcontracting.
• Build and maintain relationships across the partner ecosystem.
• Participate in marketing events and activities.
• Around 10% travel.

Responsibilities

• Build partner practices via business plan development, account planning and partner expectations.
• Plan for success with target agreements, capacity, and growth investments.
• Manage partner ecosystem with readiness scoring and milestone tracking.
• Governance: communicate with stakeholders, prepare dashboards and interlocks.
• Work with ServiceNow partners to win new business across regions.
• Align partner investments with opportunities and the company strategy.
• Accelerate partner growth with joint GTM plans and required capabilities.
• Drive cadence: pipeline reviews, QBRs and executive alignment.
• Develop capacity plans for successful deployments and customer outcomes.
• Collaborate on marketing for joint demand generation and events.

Skills

AI integration

Partner enablement

Partner reporting

Business reviews

Roadmaps

Investment areas

Remediation plans

Portal management

Revenue goals

Partner relationships

Marketing events

Travel planning

Job description

ServiceNow is seeking a senior Partner Ecosystem Manager in the UK to lead partner programs, drive growth, and align investments with opportunities across AMS/EMEA. You will collaborate with marketing, operations, and sales to deliver joint GTM plans, governance, and successful customer outcomes.

Your role includes coaching partners, managing the portal and reporting, conducting business reviews, and driving revenue through strategic partnerships while traveling as needed.