EMEA Brand Strategy & CX Lead - Remote-Ready

Abercrombie and Fitch Co.; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A global apparel and accessories retailer is seeking an EMEA Brand Strategy & Customer Experience Manager for Hollister in London. The role involves leading the marketing brand strategy in EMEA while ensuring customer experiences align with local market needs. The successful candidate will have strong marketing strategy credentials, retail experience, and the ability to manage relationships with various stakeholders. This company offers comprehensive benefits including flexible working arrangements and career advancement opportunities.

Benefits

Incentive bonus program

Medical, dental and vision insurance

Paid time off

Work from anywhere options

Merchandise discount

Career advancement opportunities

Qualifications

• Strong academic credentials in Marketing Strategy or equivalent.
• Strong retail or related industry experience.
• Proven ability to utilize customer research to develop and execute brand strategy.
• Familiarity and experience across different marketing spectrums.
• Familiarity and experience across different marketing spectrums.

Responsibilities

• Develop and execute Marketing Brand Strategy & Customer Experience for Hollister in EMEA.
• Supervise a Customer Experience Specialist and oversee local execution excellence.
• Interface with cross-functional EMEA teams for regional insights.
• Manage relationships with external partners and assess contract compliance.

Skills

Marketing Strategy

Retail experience

Customer research utilization

Critical thinking

Travel capability

Proven critical thinking and analytical ability

Education

Strong academic credentials in Marketing Strategy or equivalent

Job description

A global apparel and accessories retailer is seeking an EMEA Brand Strategy & Customer Experience Manager for Hollister in London. The role involves leading the marketing brand strategy in EMEA while ensuring customer experiences align with local market needs. The successful candidate will have strong marketing strategy credentials, retail experience, and the ability to manage relationships with various stakeholders. This company offers comprehensive benefits including flexible working arrangements and career advancement opportunities.