EMEA Account Manager - Remote, SaaS & API Growth

Tyk Technologies Ltd; Greater London; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Unlimited paid holidays

Employee share scheme

Generous maternity and paternity leave

Volunteering Days

Company retreats

Employee Wellbeing platform

Job summary

A leading API management company in the UK is looking for an Account Manager to build and develop long-term relationships with customers. The role requires ownership of customer accounts, ensuring satisfaction and value realization from the Tyk platform. Ideal candidates will possess experience in B2B SaaS environments and have a strong grasp of technical products. The company offers unlimited paid holidays, flexible working hours, and a supportive culture that values creativity and independence.

Qualifications

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment.
• Track record of managing commercial customer relationships.
• Experience working with technical products.

Responsibilities

• Own and develop long-term relationships with customers.
• Ensure customers realize value from the platform over time.
• Work closely with cross-functional teams to ensure customer success.

Skills

Customer relationship management

Communication

Organizational skills

Technical understanding

Cross-functional collaboration

Job description

A leading API management company in the UK is looking for an Account Manager to build and develop long-term relationships with customers. The role requires ownership of customer accounts, ensuring satisfaction and value realization from the Tyk platform. Ideal candidates will possess experience in B2B SaaS environments and have a strong grasp of technical products. The company offers unlimited paid holidays, flexible working hours, and a supportive culture that values creativity and independence.