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Benefits offered by this job
Competitive compensation
25 days annual leave
Private medical cover
Voluntary dental insurance
Discounted gym memberships
Relocation support
Work from Anywhere days
Paid parental leave
Job summary
A leading travel management platform in Birmingham seeks an Executive / VIP Business Travel Consultant to provide elite service to senior leaders and high-value corporate clients. This role involves managing complex travel arrangements and delivering high-touch customer service. The ideal candidate will have experience in hospitality or luxury services, with a strong focus on client satisfaction and attention to detail. Competitive compensation and comprehensive benefits are offered, aligning with Perk’s mission to revolutionize corporate travel.
Qualifications
Proven experience in Executive travel or luxury customer service.
Strong understanding of contact center performance metrics.
Ability to manage complex travel itineraries with precision.
Responsibilities
Manage end-to-end corporate travel for Executive clients.
Handle urgent travel disruptions with speed and empathy.
Build long-term relationships through high-quality service.
Skills
High-touch customer service
Calm decision-making under pressure
Exceptional communication skills
Strong organizational skills
Tools
GDS (Amadeus, Sabre, Galileo)
Job description
A leading travel management platform in Birmingham seeks an Executive / VIP Business Travel Consultant to provide elite service to senior leaders and high-value corporate clients. This role involves managing complex travel arrangements and delivering high-touch customer service. The ideal candidate will have experience in hospitality or luxury services, with a strong focus on client satisfaction and attention to detail. Competitive compensation and comprehensive benefits are offered, aligning with Perk’s mission to revolutionize corporate travel.