Elite Executive Travel Consultant | Premium VIP Services

TravelPerk; Birmingham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

25 days annual leave plus bank holidays

Private medical cover

Pension plan with Aviva

Income protection

Cycle and car schemes

Paid parental leave

Work from Anywhere days

Paid sabbatical after 5 years

Job summary

A leading travel management company in Birmingham is seeking an experienced Executive / VIP Business Travel Consultant to provide an elite travel experience for senior leaders and high-value clients. The role demands exceptional customer service skills, the ability to handle complex travel arrangements, and a strong understanding of contact center operations. Ideal candidates will thrive in a fast-paced, dynamic environment and are driven by customer satisfaction, making sound decisions under pressure while maintaining a polished and discreet demeanor.

Qualifications

• Proven experience in executive travel or luxury customer service.
• Exceptional communication skills with polished and discreet style.
• Ability to manage highly complex travel itineraries under pressure.

Responsibilities

• Manage end-to-end executive travel including air, hotel, and ground transport.
• Provide expert recommendations aligned to traveller preferences.
• Handle urgent travel disruptions with speed and precision.

Skills

High-touch customer service

Communication skills

Organisational skills

Attention to detail

Tools

GDS (Amadeus, Sabre, Galileo)

Job description

A leading travel management company in Birmingham is seeking an experienced Executive / VIP Business Travel Consultant to provide an elite travel experience for senior leaders and high-value clients. The role demands exceptional customer service skills, the ability to handle complex travel arrangements, and a strong understanding of contact center operations. Ideal candidates will thrive in a fast-paced, dynamic environment and are driven by customer satisfaction, making sound decisions under pressure while maintaining a polished and discreet demeanor.