Executive VIP Travel Consultant - Premium Corporate Travel

Perk; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

25 days of annual leave

Private medical cover

Dental insurance

Discounted gym memberships

Company pension plan

Life insurance

Income protection

Paid parental leave

Relocation support

Work from Anywhere days

Annual paid sabbatical

Community volunteer hours

Job summary

A travel management company is seeking an Executive / VIP Business Travel Consultant in Birmingham to deliver a seven-star service to high-value corporate clients. You will manage complex itineraries and ensure a highly personal touch in all interactions. The ideal candidate should have a background in premium customer service and be comfortable working under pressure. This role offers competitive compensation, comprehensive health benefits, and a supportive work environment.

Qualifications

• Proven experience in executive travel or luxury customer service.
• Strong understanding of contact centre metrics.
• Exceptional communication with a discreet style.

Responsibilities

• End-to-end management of Executive travel.
• Providing expert travel recommendations and handling disruptions.
• Building relationships with Executive travellers.

Skills

High-touch premium customer service

Contact centre performance metrics

Exceptional communication skills

Organizational skills

Tools

GDS systems (Amadeus, Sabre, Galileo)

Job description

A travel management company is seeking an Executive / VIP Business Travel Consultant in Birmingham to deliver a seven-star service to high-value corporate clients. You will manage complex itineraries and ensure a highly personal touch in all interactions. The ideal candidate should have a background in premium customer service and be comfortable working under pressure. This role offers competitive compensation, comprehensive health benefits, and a supportive work environment.