Elite Service Advisor – Premium Auto Brand

JLR; Bolton; Hybrid; GBP 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Retail discounts

Enhanced parental benefits

Zusammenfassung

Vertu Land Rover Bolton is seeking an experienced Service Advisor to join our Aftersales team at Bolton. You will be the face of the department, coordinating between customers and workshop to ensure a premium service from start to finish.

The role emphasizes building lasting customer relationships, upselling where appropriate, and maintaining high service standards in a fast-paced dealership environment.

Qualifikationen

• Experience as a Service Advisor within the automotive industry.
• Full UK driving licence (manual and automatic)
• Strong communication skills and a natural ability to build rapport
• A proactive, organised approach in a fast-paced environment
• A focus on delivering targets while maintaining excellent service standards

Aufgaben

• Managing customer bookings and setting clear expectations
• Keeping customers updated throughout their vehicle service or repair
• Identifying and upselling additional products and services where appropriate
• Delivering a first-class customer experience at every touchpoint
• Following up to ensure complete satisfaction and repeat business

Kenntnisse

Service Advisor experience

Communication skills

Organized / proactive

Upselling

Ausbildung

Full UK driving licence

Jobbeschreibung

Vertu Land Rover Bolton is seeking an experienced Service Advisor to join our Aftersales team at Bolton. You will be the face of the department, coordinating between customers and workshop to ensure a premium service from start to finish.

The role emphasizes building lasting customer relationships, upselling where appropriate, and maintaining high service standards in a fast-paced dealership environment.