Customer Advisor

TN United Kingdom; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as an expert advisor in their social network platform focused on home improvement. You will inspire customers, manage stock, and maintain an attractive store appearance while delivering exceptional customer service. The role offers training opportunities and a supportive team environment with a strong emphasis on diversity and inclusion.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks of holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Generous breaks

Qualifications

• Eager to help and willing to learn.
• Friendly and outgoing personality.
• Comfortable with new technology.

Responsibilities

• Sales and managing stock.
• Setting up displays and maintaining store appearance.
• Delivering excellent customer service.

Skills

Customer Service

Teamwork

Adaptability

Sales

Job description

Join Our Team

Become an expert advisor in our social network platform. You'll be an inspiration and guide for customers, understanding their home improvement projects. Your responsibilities will include sales, managing stock, setting up displays, and maintaining an attractive store appearance. Training opportunities in paint-mixing and timber cutting will be available, but delivering excellent customer service is your main goal.

What We Need

We are looking for someone who is eager to help, willing to learn, and has a passion for home improvement. You should be friendly, outgoing, and enjoy assisting others. Comfort with new technology and adaptability to new working methods are essential. The role requires teamwork and flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What’s in It for You?

Join a valued team where diversity and inclusion are prioritized. You will have access to various networks supporting colleagues and allies, fostering a sense of belonging and equal opportunity. Our benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also ensure generous breaks to keep you refreshed.

For support during the application or interview process, please contact us for any recruitment adjustments.