Remote customer support specialist

JR United Kingdom; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

An innovative recruitment firm is seeking a dedicated Remote Customer Support Specialist to join their team. In this pivotal role, you will ensure customer satisfaction by addressing inquiries and troubleshooting technical issues. This position offers the flexibility of remote work while allowing you to make a meaningful impact on customer experiences. If you are passionate about providing exceptional service and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience in customer support roles with a focus on technical troubleshooting.
• Strong communication skills and ability to work collaboratively.

Responsibilities

• Provide excellent customer support and address inquiries through various channels.
• Maintain accurate records of customer interactions and collaborate with teams.

Skills

Customer Service

Technical Troubleshooting

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

CRM Software

Job description

Social network you want to login/join with:

Remote Customer Support Specialist, London

Company Description

FutureFocus Recruitment delivers end-to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices.

Role Description

This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues.