Education IT & Data Support Specialist

Access Creative College; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution based in Manchester is seeking a motivated Information & Systems Support Officer. This role involves providing first-line support to staff and learners, maintaining information systems, and supporting data reporting. The ideal candidate will have strong technical skills, attention to detail, and effective communication abilities. The position offers benefits such as generous holidays, wellbeing support, and discounts at numerous retailers.

Benefits

Generous Holiday Allocation

Wellbeing Benefits including Health Cash Plan and Counselling

Staff Discounts at over 800 retailers

Enhanced Maternity, Paternity and Sick pay

Qualifications

• Strong technical competence and high levels of digital literacy.
• Excellent attention to detail and accuracy.
• Reliable and trustworthy in handling sensitive and confidential data.

Responsibilities

• Provide first-line support to staff and learners via support tickets.
• Administer and maintain information systems and learning platforms.
• Develop and maintain data reports and dashboards.

Skills

Technical competence

Spreadsheets proficiency (Google Sheets/Excel)

Attention to detail

Problem-solving skills

Communication skills

Organizational skills

Tools

Moodle

SQL

HTML

Python

JavaScript

PHP

Job description

An educational institution based in Manchester is seeking a motivated Information & Systems Support Officer. This role involves providing first-line support to staff and learners, maintaining information systems, and supporting data reporting. The ideal candidate will have strong technical skills, attention to detail, and effective communication abilities. The position offers benefits such as generous holidays, wellbeing support, and discounts at numerous retailers.