Edinburgh Onsite IT Support Analyst (Contract) – AV & SaaS

Change Digital – Digital & Tech Recruitment; City of Edinburgh; On-site; GBP 23,062; Part time

Job summary

A technology recruitment agency is seeking an experienced IT Support Analyst for a contract position in Edinburgh city centre. The role involves providing responsive IT support, managing support tickets, and troubleshooting AV systems. Ideal candidates will have a background in IT support and strong communication skills, with experience in macOS being a plus. This position offers a competitive rate of £125 per day and aims to ensure business continuity through the end of 2026.

Qualifications

• Proven experience in a hands-on IT support role.
• Strong communication and interpersonal skills.
• Confidence troubleshooting AV equipment.

Responsibilities

• Provide friendly, responsive IT support to office-based and remote colleagues.
• Manage and resolve tickets in line with SLAs.
• Troubleshoot and support meeting room AV systems.

Skills

IT support

Communication skills

Problem-solving

SaaS administration

Tools

macOS

AV equipment

Job description

A technology recruitment agency is seeking an experienced IT Support Analyst for a contract position in Edinburgh city centre. The role involves providing responsive IT support, managing support tickets, and troubleshooting AV systems. Ideal candidates will have a background in IT support and strong communication skills, with experience in macOS being a plus. This position offers a competitive rate of £125 per day and aims to ensure business continuity through the end of 2026.