Ecommerce IT Delivery & Business Analyst — Logistics

FAST RETAILING CO., LTD.; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading ecommerce company in the United Kingdom is searching for an experienced individual to join their EU Ecommerce IT Team. This role involves managing technical administration and ensuring platform functionality across various business areas. Ideal candidates will have over 5 years of experience within a service delivery role, especially in logistics and ecommerce settings. Strong communication and stakeholder management skills are essential. The position allows collaboration with diverse teams on a global scale.

Qualifications

• 5+ years in a service delivery/technical role, focusing on logistics and EC delivery carriers.
• Experience in EU or Global scale retail digital/ecommerce.
• Ability to analyze business requirements and create epics/user stories.

Responsibilities

• Own technical administration and maintenance of back-end and front-end systems.
• Collaborate with internal teams and external partners across various levels.
• Escalate problems and act as owner until resolution.

Skills

Communication skills

Stakeholder management

Problem-solving

IT technologies knowledge

Tools

Microsoft Office Suite

Miro

Jira

Confluence

Job description

A leading ecommerce company in the United Kingdom is searching for an experienced individual to join their EU Ecommerce IT Team. This role involves managing technical administration and ensuring platform functionality across various business areas. Ideal candidates will have over 5 years of experience within a service delivery role, especially in logistics and ecommerce settings. Strong communication and stakeholder management skills are essential. The position allows collaboration with diverse teams on a global scale.