E-Commerce & Trading Manager / Home/Sussex

CVUK; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dynamic e-commerce firm in Brighton is seeking an experienced E-Commerce & Trading Manager to lead merchandise planning and optimize product presentation. The ideal candidate will have 2 to 5+ years in e-commerce merchandising, strong analytical skills, and experience with web analytics tools and Shopify. A competitive salary and a supportive work environment are offered, with potential for hybrid-remote work.

Benefits

Inclusive and supportive work environment

Opportunity to work with a passionate team

Competitive salary and benefits package

Qualifications

• 2 to 5+ years of experience in e-commerce merchandising roles.
• Extensive experience with web analytics tools and Shopify.
• Data-driven focus on conversion rate and customer flow tracking.
• Strong written and verbal communication skills.

Responsibilities

• Drive effective merchandise planning and react to trade.
• Develop merchandising strategies to enhance product discoverability.
• Manage and merchandise products across the site and various platforms.
• Review data analytics to optimize brand's online strategies.
• Contribute to marketing initiatives and analyze insights.

Skills

E-commerce merchandising

Web analytics tools

Shopify

SEO

Data analysis

Communication skills

Job description

Overview

We are seeking an experienced and passionate E-Commerce & Trading Manager to join our team. As the E-Commerce & Trading Manager, you will be responsible for driving effective merchandise planning, reacting to trade, and inspiring a team to provide an outstanding experience for our customers. This role will be based in our Brighton HQ and will involve working cross-functionally across the merchandising, e-commerce, and wider marketing team.

Responsibilities

• Expert in product presentation across marketing and sales channels to meet KPIs.


• Attend merchandising product sign off and promo planning meetings.


• Create category-specific merchandising strategies to drive product discoverability and presentation.


• Manage and merchandise products across the site and various business platforms daily.


• Review data analytics to optimize online aspects of the brand and determine merchandising strategy.


• Streamline weekly reports on best/worst sellers and strategies/reactions.


• Appraise competitor websites to ensure alignment with industry trends.


• Plan and execute cross-selling and up-selling strategies for website items.


• Develop and recommend changes to online category strategy based on insights and KPI analysis.


• Work cross-functionally to align and plan product buy-in and marketing initiatives.


• Direct product & category descriptions and monitor site issues.


• Contribute to marketing initiatives and lessons learnt analysis.


• Analyze and publish insights into click/conversion rate on banner/promos/models.


• Create actionable plans to support SEO/PPC and merchandising range plan building.


• Identify and inform relevant stakeholders on website functionality improvements.


• Optimize the use of e-com imagery and video on PDPs.


• Set and track platform KPIs and prioritize business goals.

Qualifications

• 2 to 5+ years of experience in e-commerce merchandising roles.


• Extensive experience with web analytics tools and Shopify.


• Data-driven with a focus on conversion rate and customer flow tracking.


• Experience with major online platforms and their ecosystems.


• Strong written and verbal communication skills.


• Analytical and process-oriented with the ability to make data-driven decisions.


• SEO experience preferred.

Day-to-day

• Full-time position of 37.5 hours, Monday to Friday, based in Brighton, UK (3 days are compulsory)


• Potential for hybrid-remote work.

Benefits

• Inclusive and supportive work environment.


• Opportunity to work with a passionate team.


• Competitive salary and benefits package.

If you are a knowledgeable, agile learner, customer-focused, solid decision-maker, inspiring, process-oriented, and analytical individual with experience in e-commerce merchandising, we encourage you to apply for the E-Commerce & Trading Manager.

This is an equal opportunity employer and welcomes all qualified applicants.