Dynamic Sales Administrator — Hybrid Role with Growth

Hollybank Trustees Ltd; Exeter; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Free onsite parking

Birthday day off

Canteen with vending machine

Staff socials & events

Open plan office

Hybrid working after training

Job summary

Otter House in Exeter is seeking a Sales Administrator to join our busy office. You will provide first class service over the phone and by email, input and process orders, and support the Sales Admin Manager to ensure the smooth running of the department.

The role requires excellent Excel and Outlook skills, strong attention to detail, and the ability to prioritise and manage multiple tasks in a fast-paced environment.

Qualifications

• Computer literate with strong Excel and Outlook skills.
• Excellent telephone manner and communication.
• Attention to detail and ability to prioritise workload.

Responsibilities

• Providing first class service to customers over the phone and via email.
• Providing accurate information to keep the Field Sales Team up to date.
• Dealing with customer enquiries via email and telephone regarding orders and queries.
• Communicating with couriers regarding deliveries and collections.
• Inputting and processing orders and credits promptly.
• Daily invoicing.
• Opening new accounts on the in-house system.
• Reporting on order progress for weekly meetings.
• Liaising with internal departments to ensure smooth sale processes.
• Sending mailshots to customers with the Sales Admin Manager.
• Forward planning to optimise the Sales Admin department.
• Filing and archiving.

Skills

Excel

Outlook

Customer service

Attention to detail

Communication skills

Time management

Teamwork

Job description

Otter House in Exeter is seeking a Sales Administrator to join our busy office. You will provide first class service over the phone and by email, input and process orders, and support the Sales Admin Manager to ensure the smooth running of the department.

The role requires excellent Excel and Outlook skills, strong attention to detail, and the ability to prioritise and manage multiple tasks in a fast-paced environment.