Exeter: Sales & Customer Experience Admin

Office Angels; Devon and Torbay; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Free parking

15% pension contributions

Private healthcare

Team events

Career progression

Ongoing training

Job summary

Office Angels Exeter is seeking a Sales & Customer Service Administrator to join our busy Exeter team. This office-based role offers free parking and the chance to support customers, process orders, and provide essential administrative help across the business.

You will deliver great service via phone, email and in person, upsell where appropriate, grow product knowledge, and work with colleagues in a supportive environment that values development and career progression.

Qualifications

• Experience in customer service, sales support, or administration.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Positive, proactive attitude and team player.
• Willingness to learn and take on new responsibilities.

Responsibilities

• Deliver exceptional customer service via telephone, email, and face-to-face interactions.
• Handle inbound sales enquiries and upsell/cross-sell where appropriate.
• Build relationships with customers, suppliers, and colleagues.
• Address customer queries and complaints professionally.
• Develop product knowledge to provide accurate advice.
• Process orders and maintain records.
• Support a collaborative, customer-focused team culture.

Skills

Customer service

Sales support

Administration

Communication skills

Organisational skills

Job description

Office Angels Exeter is seeking a Sales & Customer Service Administrator to join our busy Exeter team. This office-based role offers free parking and the chance to support customers, process orders, and provide essential administrative help across the business.

You will deliver great service via phone, email and in person, upsell where appropriate, grow product knowledge, and work with colleagues in a supportive environment that values development and career progression.