Dynamic Operations Administrator: Scheduling & Invoicing

Pearson Whiffin Recruitment Ltd; Dartford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Pearson Whiffin Recruitment Ltd in North Kent is assisting a well-established building services company to recruit an Operations Administrator. This permanent, full-time role runs Monday to Friday 8:30–17:00 with a 1-hour lunch break.

The post involves varied duties from diary management to invoicing in a busy environment. You will produce RAMS, organise site isolations, manage workloads, and communicate with residents and clients.

Qualifications

• Strong administrative background, ideally within a repairs and maintenance setting.
• Proven experience in scheduling and coordinating workloads.
• Confident in independently resolving issues.
• A thick skin, with awareness of challenges in dealing with vulnerable people.
• Super organised with ability to pre-empt scheduling issues.
• Good knowledge of local geography.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Able to work collaboratively in a team yet use initiative.

Responsibilities

• Raising and assigning work orders.
• Managing diaries, scheduling emergencies and booking work in.
• Dealing with inbound and outbound calls from residents and the clients.
• Liaising with site contacts.
• Producing RAMS.
• Organising isolations for relevant works.
• Handling invoicing tasks
• Running KPI reports.

Skills

Administrative experience

Scheduling experience

Communication skills

Customer service

Problem solving

Geography knowledge

Attention to detail

Team player

Initiative

Independent resolver

Job description

Pearson Whiffin Recruitment Ltd in North Kent is assisting a well-established building services company to recruit an Operations Administrator. This permanent, full-time role runs Monday to Friday 8:30–17:00 with a 1-hour lunch break.

The post involves varied duties from diary management to invoicing in a busy environment. You will produce RAMS, organise site isolations, manage workloads, and communicate with residents and clients.