Hybrid IT Support Technician – Growth & Benefits

Time Recruitment Solutions Limited; Manchester; Hybrid; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Flexible hours

6% employer pension

Birthday day off

Annual salary reviews

Death in Service (4x)

Gym membership

Employee Assistance Programme

Ongoing training

Casual dress

Zusammenfassung

Time Recruitment Solutions Limited is seeking an IT Support Technician for Manchester City Centre with hybrid working and flexible hours. Salary around £30,000+ DOE, with progression opportunities in a supportive tech team.

You will be the first point of contact for technical support, assisting users across multiple locations while supporting the wider IT infrastructure. Develop your skills in Windows, Microsoft 365, AD, and hardware deployment within a dynamic environment.

Qualifikationen

• At least 12 months' experience in IT Support or Service Desk.
• Experience with Windows operating systems and Microsoft 365.
• Knowledge of Active Directory, Group Policy and user authentication.
• Understanding of networking concepts including DNS and infrastructure support.
• Experience supporting desktop and laptop hardware.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.

Aufgaben

• Provide first and second-line IT support to end users.
• Troubleshoot hardware, software and system issues.
• Support Windows and Microsoft 365 environments.
• Install, configure and maintain desktops, laptops and peripherals.
• Manage and maintain printer infrastructure.
• Assist with hardware deployments and upgrades.
• Support Active Directory and user account administration.
• Provide remote and face-to-face technical support.
• Assist with infrastructure and business technology projects.
• Deliver excellent customer service and user support.

Kenntnisse

IT support

Windows support

Microsoft 365

Active Directory

Group Policy

Networking basics

Desktop hardware

Customer service

Troubleshooting

Teamwork

Tools

Windows OS

Microsoft 365

Jobbeschreibung

Time Recruitment Solutions Limited is seeking an IT Support Technician for Manchester City Centre with hybrid working and flexible hours. Salary around £30,000+ DOE, with progression opportunities in a supportive tech team.

You will be the first point of contact for technical support, assisting users across multiple locations while supporting the wider IT infrastructure. Develop your skills in Windows, Microsoft 365, AD, and hardware deployment within a dynamic environment.