2nd Line IT Support Analyst - Hybrid, Flexible

TieTalent; United Kingdom; Híbrido; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid working

Supportive team culture

Varied clients and technologies

Descripción de la vacante

A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. Ideal candidates should possess at least 18 months of experience and a genuine interest in technical growth. Key benefits include a supportive culture and the opportunity to work with diverse clients.

Formación

• 18+ months' experience in IT support, preferably 2nd line.
• Working knowledge of Microsoft Server, M365, and Azure.
• Familiarity with networking, firewalls, and cyber security concepts.

Responsabilidades

• Take ownership of client issues for timely resolution.
• Troubleshoot technical problems in various environments.
• Maintain strong communication with clients.

Conocimientos

IT support experience

Microsoft Server

M365 knowledge

Networking

Proactive communication skills

Descripción del empleo

A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. This entry-level role offers flexible hybrid working and focuses on IT support, client communication, and troubleshooting various technologies. Ideal candidates should possess at least 18 months of experience and a genuine interest in technical growth. Key benefits include a supportive culture and the opportunity to work with diverse clients.