Dynamic Clinical Admin Coordinator

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 21,000 - 24,000; Full time

Job summary

CNTW NHS Foundation Trust in Newcastle upon Tyne is seeking an Administration Assistant to join the Newcastle West Community Treatment Team. The role is full-time (37.5 hours per week) and involves providing a comprehensive, high-quality administrative service to a multi-disciplinary clinical team.

You will handle reception and telephone duties, process referrals, update patient records, manage post, and support colleagues with data entry and use of MS Office.

Qualifications

• Proven administration experience in a customer/patient focused environment.
• Excellent communication and interpersonal skills.
• Fast, accurate typing and keyboard skills.
• Good understanding of inputting data to a database system.
• Good working knowledge of all Microsoft packages (Word/Excel/Office).
• Good verbal and written communication skills.
• Able to be self-directed, motivated and contribute positively within a team.
• Well organised and structured.

Responsibilities

• Answer busy telephone line, reception duties, processing referrals.
• Deal with day to day queries.
• Update patient information system.
• Sort incoming and outgoing post.
• Complete work from a shared inbox/work tray and other administrative tasks, all under the direction of the Administration Team Lead/Administration Manager/Clinical Manager
• Provide a comprehensive, high quality administrative service to clinical staff on a continuous basis

Skills

Customer focus

Excellent communication

Typing fast

Data entry

Microsoft Office

Verbal and written communication

Self-directed

Team player

Well organised

Tools

Microsoft Office

Job description

CNTW NHS Foundation Trust in Newcastle upon Tyne is seeking an Administration Assistant to join the Newcastle West Community Treatment Team. The role is full-time (37.5 hours per week) and involves providing a comprehensive, high-quality administrative service to a multi-disciplinary clinical team.

You will handle reception and telephone duties, process referrals, update patient records, manage post, and support colleagues with data entry and use of MS Office.