NHS Administration Assistant — Patient-Focused Admin

Cumbria,-Northumberland,-Tyne-and-Wear-Nhs-Foundation-Trust; Gateshead; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Lease cars

Childcare schemes

Staff discounts

Season tickets for travel

Cycle to work scheme

Zusammenfassung

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Gateshead is seeking an Administration Assistant (Band 2). This busy role supports clinical teams with high-quality administrative services, including customer-facing duties and phone support. Full time (37.5 hours) with NHS benefits and DBS requirements.

You will join a diverse, supportive team and contribute to patient service excellence while developing professional admin skills within the NHS.

Qualifikationen

• Good general level of education to O-Level/ GCSE or equivalent in English Language.
• NVQ Level 2 in Customer Care (or equivalent)
• NVQ Level 2 in Business Administration.
• Working towards Level 2 standard in Maths and English.

Aufgaben

• Experience in working in a customer / patient focused environment (face to face and telephone).
• Excellent communication and interpersonal skills.
• Database inputting.
• Electronic filing systems.
• Microsoft Word/Excel/PowerPoint/Office packages including email.
• Typing letters.
• Good verbal and written communication skills.
• Ability to be self-directed, motivated and contribute positively within a team.
• Well organised and structured.
• Ability to change tasks at short notice.
• Reliable and punctual.
• Demonstrates flexibility in the role.

Kenntnisse

Customer service

Communication

Microsoft Office

Typing

Organisation

Team player

Flexibility

Reliability

Ausbildung

GCSE/O-Level or equivalent

NVQ Level 2 in Customer Care

NVQ Level 2 in Business Administration

Maths & English Level 2 (or working towards)

Tools

Outlook

Word

Excel

PowerPoint

Jobbeschreibung

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Gateshead is seeking an Administration Assistant (Band 2). This busy role supports clinical teams with high-quality administrative services, including customer-facing duties and phone support. Full time (37.5 hours) with NHS benefits and DBS requirements.

You will join a diverse, supportive team and contribute to patient service excellence while developing professional admin skills within the NHS.