Administration Assistant

Northumberland, Tyne and Wear NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 17,000 - 21,000; Part time

Job summary

Northumberland, Tyne and Wear NHS Foundation Trust is seeking an administrative professional for the Older Adults Community Treatment Team based at Ashington. The role supports clinicians daily, assists service users, families and carers, and requires proficient Microsoft Office skills and accurate typing.

The post is 30 hours per week, with pattern agreed to meet service needs, and provides a supportive team environment with opportunities for personal development during appraisal.

Qualifications

• A good knowledge of Microsoft packages is essential.
• Typing qualifications are essential for this role.

Responsibilities

• Taking telephone calls and receiving visitors to the service.
• Typing reports and letters.
• Working out of a shared inbox.
• Taking notes to meetings on occasions.
• Updating patient information systems (training provided).
• Maintaining diaries and arranging meetings as requested.
• Ordering supplies (training provided) and reception duties.

Skills

Telephone etiquette

Microsoft Office

Typing speed/accuracy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

30 hours per week, Monday to Friday. Working pattern will be agreed with the successful candidate to meet the needs of the service.

An exciting opportunity has arisen to join our administration team within the Older Adults Community Treatment Team based at Ashmore House in Ashington. The main duties include supporting clinical and medical colleagues on a daily basis administratively and more importantly assisting service users, families and carers with requests within the remit of the role.

This is a rewarding role within a supportive team environment and opportunities for personal development throughout your career in the Trust will be explored during your appraisal if requested and supported.

The post holder will be working alongside others within the administration team and with clinical colleagues, providing confidential and efficient administrative support with allocated duties. A good knowledge of Microsoft packages and typing qualifications are essential for this role.

Duties Include

• Taking telephone calls and receiving visitors to the service
• Typing reports and letters
• Working out of a shared inbox
• Taking notes to meetings on occasions
• Updating patient information systems (training will be given)
• Maintaining diaries
• Arranging meetings if requested
• Ordering supplies (training will be given)
• Reception duties
• Supporting the clinical team and admin colleagues under the direction of the Admin Team Lead
• Other duties as required.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

For further details / informal visits contact: Name: Catherine Gibson Job title: Administration Team Lead Email address: [e-mail] Telephone number: 01670 844730

For informal discussion or visit please contact Catherine Gibson, Admin Team Lead on 01670 844730