Dynamic Activities Manager - Leisure Club Operations

David-Lloyd-Club; New Penshaw; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career advancement through internal培训

Wagestream pay on demand

Benefits Suite access

Job summary

David Lloyd Club in Sunderland is seeking an Activities Manager to lead and manage all activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring efficient club operation and a superb member experience.

The role requires experience managing large service delivery facilities, strong communication, and a passion for customer service. Career development and internal training opportunities are available.

Qualifications

• Experience managing a large operational service delivery facility.
• Strong communication and collaboration skills.
• Experience of financial planning and management.
• A passion for delivering excellent customer service.

Responsibilities

• Lead and manage the operational delivery of Fitness, Group Exercise, Racquets, Swim and Families departments.
• Regularly act as Duty Manager, ensuring efficient club operation.
• Recruit, train and empower a high-performing team.
• Deliver an exceptional member experience and uphold a welcoming culture.

Skills

Operations management

Leadership

Customer service

Financial planning

Job description

David Lloyd Club in Sunderland is seeking an Activities Manager to lead and manage all activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring efficient club operation and a superb member experience.

The role requires experience managing large service delivery facilities, strong communication, and a passion for customer service. Career development and internal training opportunities are available.