Activities Manager

David-Lloyd-Club; New Penshaw; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career advancement through internal培训

Wagestream pay on demand

Benefits Suite access

Job summary

David Lloyd Club in Sunderland is seeking an Activities Manager to lead and manage all activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring efficient club operation and a superb member experience.

The role requires experience managing large service delivery facilities, strong communication, and a passion for customer service. Career development and internal training opportunities are available.

Qualifications

• Experience managing a large operational service delivery facility.
• Strong communication and collaboration skills.
• Experience of financial planning and management.
• A passion for delivering excellent customer service.

Responsibilities

• Lead and manage the operational delivery of Fitness, Group Exercise, Racquets, Swim and Families departments.
• Regularly act as Duty Manager, ensuring efficient club operation.
• Recruit, train and empower a high-performing team.
• Deliver an exceptional member experience and uphold a welcoming culture.

Skills

Operations management

Leadership

Customer service

Financial planning

Job description

£31,200 - £33,418 per annumWould you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team!As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As Activities Manager, we are looking for someone who:Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).Experience leading a variety of functions with variable challenges and goals, or across variable depts.Overall great communication and collaboration skillsExperience of financial planning and management.A passion about customer service.Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Sunderland