Activities Manager - David Lloyd Clubs. Closes 25 July

clubrugby; Norwich; On-site; Confidential; Full time

Benefits offered by this job

Free club membership

Food & drinks discount

Swim & tennis discounts

Career development opportunities

Wagestream on demand

Benefits suite access

Job summary

David Lloyd Clubs in Norwich is seeking an Activities Manager to lead operations across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring a smooth, welcoming experience for members.

You will recruit, train and empower your team to deliver exceptional service, manage budgets and drive improvements. Join us to help create an inclusive, high-energy club culture where members feel supported and inspired.

Qualifications

• Experience managing a large operational service facility (e.g. gym, restaurant, leisure venue).
• Proven ability to lead multiple functions with varied goals across departments.
• Strong communication and collaborative skills.
• Experience with financial planning and management.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families departments.
• Regularly act as Duty Manager to ensure smooth club operations.
• Recruit, train and empower the team to deliver an exceptional member experience.

Skills

Operations management

Cross-functional leadership

Communication

Budgeting

Customer service

Job description

Activities Manager – David Lloyd Clubs – Closes 25 July

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team.

As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal trainingand development.
• WagestreamApp: Get paid on demand!
• Access to our Benefits Suite.

About you

• Has experiencemanaging a large operational service delivery facility (e.g. restaurant, attraction, retail unit,sportingor leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Overallgreat communicationand collaboration skills
• Experience of financial planning and management.
• A passionabout customer service.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!