Duty Manager: Lead Team, Elevate Service, Free Centre Access

Everyone Active - SLM; West of England; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Free centre membership (220+ centres)

Zusammenfassung

Everyone Active is seeking an ambitious Duty Manager to support the day-to-day operations of our leisure centre, overseeing H&S, driving customer service excellence and backing the team.

You will supervise staff, manage operational procedures, ensure a safe, welcoming environment for all visitors, and handle onsite issues promptly. This is a full-time, on-site role with DBS checks and weekend work.

In return, you’ll benefit from a competitive salary and free membership to 220+ centres nationwide.

Qualifikationen

• Proven leadership and team management skills.
• Strong organisational and multitasking skills to manage daily operations.
• Knowledge of health and safety compliance standards and experience implementing procedures.
• Exceptional communication and customer service skills for staff and the public.
• Experience in leisure or health & fitness industry is advantageous.
• Essential: National Pool Lifeguard Qualification, First Aid qualification & Pool Plant Operator; IOSH desirable.
• Proficiency in administrative tasks and IT systems is desirable.

Aufgaben

• Supervise staff and lead day-to-day operations.
• Manage operational procedures and standards.
• Maintain health and safety standards.
• Provide exceptional customer service to visitors.
• Address onsite issues promptly and support overall facility success.

Kenntnisse

Leadership & team management

Customer service

Health & safety

Verbal & written communication

Time management

Cost control & revenue

Ausbildung

National Pool Lifeguard Qualification

First Aid at Work

Pool Plant Operator

IOSH (desirable)

Jobbeschreibung

Everyone Active is seeking an ambitious Duty Manager to support the day-to-day operations of our leisure centre, overseeing H&S, driving customer service excellence and backing the team.

You will supervise staff, manage operational procedures, ensure a safe, welcoming environment for all visitors, and handle onsite issues promptly. This is a full-time, on-site role with DBS checks and weekend work.

In return, you’ll benefit from a competitive salary and free membership to 220+ centres nationwide.