Leisure Centre Duty Manager — Lead Service & Safety

Everyone Active; Wellington; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free gym membership across centres

Job summary

Everyone Active is seeking an ambitious, self-motivated individual to support health and safety, drive customer service excellence and back the team across our busy leisure centres. The role requires supervisory experience at a busy leisure centre, the ability to lead a diverse team, and a strong focus on cost control and income generation.

You will work day, evening and weekend shifts; DBS clearance is required. A competitive salary plus free membership across 220+ centres is on offer.

Qualifications

• Have experience in a supervisory role at a busy leisure centre
• Be able to lead and motivate a diverse team fully embracing our company values
• Be focused on high customer service standards
• Have excellent verbal, written and IT communication skills
• Create an environment where colleagues can achieve their full potential
• Have a proven track record in cost control and driving income in all areas of the business
• Demonstrate exceptional time management and deadline compliance

Responsibilities

• Support health and safety and drive customer service excellence
• Support the team and lead colleagues across the leisure centre
• Ensure high standards of service and operational efficiency
• Monitor performance, manage resources and deadlines
• Collaborate to promote income growth and cost control
• Communicate effectively with staff and customers

Skills

Supervisory experience

Team leadership

Customer service excellence

Verbal and written communication

IT communication skills

Cost control

Time management

Motivate diverse team

Tools

MS Office

Job description

Everyone Active is seeking an ambitious, self-motivated individual to support health and safety, drive customer service excellence and back the team across our busy leisure centres. The role requires supervisory experience at a busy leisure centre, the ability to lead a diverse team, and a strong focus on cost control and income generation.

You will work day, evening and weekend shifts; DBS clearance is required. A competitive salary plus free membership across 220+ centres is on offer.