Leisure Centre Duty Manager - Lead Service & Safety

Everyone Active; Millom; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free gym membership for you and a pair

Job summary

Everyone Active is seeking an ambitious and self-motivated individual to support our leisure centre operations in Millom. The role focuses on supervising the team, delivering excellent customer service, and promoting our brand mission of activity for all.

You will lead a diverse team, manage resources, and contribute to income generation while upholding our values. DBS and background checks are part of the appointment process.

Qualifications

• Experience in a supervisory role at a busy leisure centre.
• Demonstrated ability to lead a diverse team and uphold company values.
• Strong customer service focus and communication skills.
• Proven track record in cost control and revenue driving.
• Excellent time management and deadline discipline.

Responsibilities

• Support health and safety and drive customer service excellence.
• Lead and motivate the team to achieve goals.
• Ensure high service standards and effective day-to-day operations.
• Manage resources efficiently and help drive income across departments.
• Complete checks and references as part of recruitment process.

Skills

Supervisory experience

Customer service excellence

Team leadership

Verbal & written communication

IT communication skills

Cost control

Tools

IT systems

Job description

Everyone Active is seeking an ambitious and self-motivated individual to support our leisure centre operations in Millom. The role focuses on supervising the team, delivering excellent customer service, and promoting our brand mission of activity for all.

You will lead a diverse team, manage resources, and contribute to income generation while upholding our values. DBS and background checks are part of the appointment process.