Duty Manager — Lead a High-Performing Team & Guest Experience

Premier Inn; Penrith; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager in Penrith. This role involves managing a dedicated team, ensuring customer satisfaction, and maintaining high standards of hotel operations. Ideal candidates will have experience in leadership, particularly in retail or similar settings. The position offers a competitive pay rate of up to £13.36 per hour with a guaranteed 24 hours of work per week. Benefits include training, discounts, and pension schemes.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops, travel, and more

Qualifications

• Experience in retail or similar leadership roles.
• Skills to deliver outstanding customer experience.
• Ability to inspire and lead a team.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel operations.
• Maintain health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

A leading hotel chain is seeking a Duty Manager in Penrith. This role involves managing a dedicated team, ensuring customer satisfaction, and maintaining high standards of hotel operations. Ideal candidates will have experience in leadership, particularly in retail or similar settings. The position offers a competitive pay rate of up to £13.36 per hour with a guaranteed 24 hours of work per week. Benefits include training, discounts, and pension schemes.