Duty Manager — Gym, Pool & Centre Operations

GLL; Basingstoke; On-site; GBP 28,000 - 34,000; Full time

Job summary

GLL is looking for a Duty Manager in Basingstoke to oversee the leisure centre, including gym and pool facilities. You will unlock the centre, set up for the day, order supplies and ensure everything is ready for customers.

The role requires an NPLQ, strong customer service, and team leadership, with duties across evenings and weekends in a seven-day operation. This permanent position offers stability and development opportunities.

Qualifications

• Customer-facing duties and queries handling.
• Ability to manage a team and coordinate daily operations.
• Strong problem-solving under pressure.

Responsibilities

• Unlocking the leisure centre and setting up for the day.
• Ordering supplies and checking facilities for readiness.
• Managing staff and ensuring smooth operation of gym, pool and other facilities.
• Handle customer queries and resolve issues promptly.

Skills

Customer service

Team management

Problem solving

Education

NPLQ

Job description

GLL is looking for a Duty Manager in Basingstoke to oversee the leisure centre, including gym and pool facilities. You will unlock the centre, set up for the day, order supplies and ensure everything is ready for customers.

The role requires an NPLQ, strong customer service, and team leadership, with duties across evenings and weekends in a seven-day operation. This permanent position offers stability and development opportunities.