Duty Manager – Lead a Welcoming Leisure Centre Team

Freedom Leisure; Gloucester; On-site; GBP 13,000 - 22,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work

Staff membership discounts

Employee assistance program

Financial advice

Annual leave

Staff shop discounts

Training & progression

Insurance & savings

Job summary

Freedom Leisure is seeking a Duty Manager for the GL1 Leisure Centre to lead a friendly team and deliver excellent customer service. The role focuses on the day-to-day duty management and running of the centre to the highest standard, with a 30-hour weekly rota.

You will receive full training, support for development, and join a charitable trust dedicated to improving lives through leisure across over 130 centres in England and Wales.

Qualifications

• NPLQ qualification (training can be provided).
• First aid at work (training can be provided).
• Experience of problem solving, customer service and staff management.
• Experience working in a Duty Management or similar role.

Responsibilities

• To actively manage and develop and motivate a team of operational staff
• To be responsible for the day to day duty management and running of the leisure centre to the highest standard
• To contribute to and understand the business and budgetary performance of the centre
• To be a proactive member of the leisure centre team
• A passion for the industry demonstrated through continuous professional development
• Experience of problem solving, customer service and staff management
• Experience working in a Duty Management or similar role
• To be able to work flexibly with a level of autonomy and decision making confidence
• Able to think on your feet and respond to variable demands
• NPLQ qualification (training can be provided)
• First aid at work (training can be provided)

Skills

Team leadership

Customer service

People management

Job description

Freedom Leisure is seeking a Duty Manager for the GL1 Leisure Centre to lead a friendly team and deliver excellent customer service. The role focuses on the day-to-day duty management and running of the centre to the highest standard, with a 30-hour weekly rota.

You will receive full training, support for development, and join a charitable trust dedicated to improving lives through leisure across over 130 centres in England and Wales.