Leisure Centre Operations Lead

Better; Eastbourne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Access to a pension scheme.

Health Assurance and access to Couns\{

Job summary

GLL is recruiting a Full Time Duty Manager to join The Sovereign Centre, Eastbourne. If you have the skills and ambition to join us as a Duty Manager in a busy events-oriented centre, there has never been a more exciting time to join us.

This is more than a Duty Manager job, it is a career. As a Duty Manager, you will lead a diverse team, deliver high-quality customer service, and ensure smooth day-to-day operations while developing your skills through extensive training and career progression

Qualifications

• Experience in leisure/events management or similar role.
• Strong customer service and team leadership.
• NPLQ pool training desirable.

Responsibilities

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional operational service.
• Assist customers with the use of the facilities and activities and encourage maximum use of the Centre.
• Prepare areas and equipment for sessions as appropriate.
• Responsible for the efficient and effective control of the day-to-day operations and service of the centre, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
• Maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
• Supervise all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with the post’s level of responsibility.
• Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g. recruitment, absence reporting, qualification maintenance, appraisals, discipline, etc)
• Having a NPLQ in date with up to date pool training records is most desirable

Job description

GLL is recruiting a Full Time Duty Manager to join The Sovereign Centre, Eastbourne. If you have the skills and ambition to join us as a Duty Manager in a busy events-oriented centre, there has never been a more exciting time to join us.

This is more than a Duty Manager job, it is a career. As a Duty Manager, you will lead a diverse team, deliver high-quality customer service, and ensure smooth day-to-day operations while developing your skills through extensive training and career progression