Leisure Centre Duty Manager — Growth & Flexible Hours

Better; Reading; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Living wage employer

Learning & Development support

Uniform provided

Staff ownership and Society membership

Pension scheme

Health assurance

Ride to Work bicycle scheme

Free annual eye tests

Discounted centre membership

Job summary

GLL is recruiting a Duty Manager for South Reading Leisure Centre in Reading. The role spans unlocking facilities, setting up, ordering supplies, and ensuring smooth operation of gym, pool, and other services. Training will be provided to broaden skills in this varied position.

You will lead on day-to-day operations, supervise staff on shift, maintain safety procedures, and uphold the centre’s standards while delivering excellent customer service. A route to career progression is offered.

Qualifications

• A can-do attitude.
• Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional pools and operational service.
• Assist customers with the use of the facilities and activities and encourage maximum use of the Centre.
• Prepare areas and equipment for sessions as appropriate.
• Responsible for the efficient and effective control of the day-to-day operations and service of the centre, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
• Ensure all pool safety/operating procedures are in place.
• Maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
• Supervise all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with the post’s level of responsibility.
• Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g. recruitment, absence reporting, qualification maintenance, appraisals, discipline, etc).

Responsibilities

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional pools and operational service.
• Assist customers with the use of the facilities and activities and encourage maximum use of the Centre.
• Prepare areas and equipment for sessions as appropriate.
• Responsible for the efficient and effective control of the day-to-day operations and service of the centre, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
• Ensure all pool safety/operating procedures are in place.
• Maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation.
• Supervise all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with the post’s level of responsibility.
• Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g. recruitment, absence reporting, qualification maintenance, appraisals, discipline, etc).

Job description

GLL is recruiting a Duty Manager for South Reading Leisure Centre in Reading. The role spans unlocking facilities, setting up, ordering supplies, and ensuring smooth operation of gym, pool, and other services. Training will be provided to broaden skills in this varied position.

You will lead on day-to-day operations, supervise staff on shift, maintain safety procedures, and uphold the centre’s standards while delivering excellent customer service. A route to career progression is offered.