Duty Manager

Nuffield Health Group; West of England; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Duty Manager for our Bristol Clifton Fitness & Wellbeing Club. This permanent, full-time role involves ensuring smooth day-to-day club operations, delivering exceptional member service and driving sales targets.

You will lead by example, support a team, and maintain health and safety standards while promoting a high-quality gym experience for our members. A willingness to train for lifeguard duties is required.

Qualifications

• Sales experience
• Excellent communication skills
• Collaborative spirit
• Customer service mindset

Responsibilities

• Be responsible for the smooth running of the club; including opening and closing the club when on shift
• Prioritize member satisfaction; engage with members and build relationships
• Lead by example; support and guide colleagues to uphold high quality standards
• Conduct tours for prospective members and highlight benefits
• Oversee health and safety protocols and address issues swiftly
• Help achieve sales targets
• Be able to swim to a high standard and undergo site training for lifeguard breaks

Job description

Duty Manager – Fitness and Wellbeing Club

Bristol Clifton FWC | Fitness & Wellbeing Club | Permanent contract | Full time | Up to £28,282 per annum depending on experience plus sales commission | 40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.