Duty Manager

Everybody Health and Leisure; Shavington; On-site; GBP 20,000 - 30,000; Full time

Job summary

A community-focused leisure organization in Shavington is seeking an experienced Duty Manager to ensure smooth operations at leisure centers. The role involves overseeing health and safety, managing bookings, and ensuring exceptional customer care. Candidates should have a Level 2 or 3 fitness qualification and be passionate about health and fitness. Join a fun, supportive team dedicated to improving community wellbeing through active engagement and friendly competition.

Benefits

Discounted gym membership

Discount on swimming lessons, personal training, and active holidays

24/7 wellbeing support

Extensive training and career support

Enhanced pension scheme

Qualifications

• Experience in managing leisure facilities and customer care.
• Ability to handle diverse tasks from bookings to compliance checks.
• Passion for health and fitness.

Responsibilities

• Run services in leisure centres efficiently.
• Manage health & safety and customer experience daily.
• Support ongoing operations and compliance.

Skills

Customer service

Health & safety compliance

Team leadership

Education

Level 2 or 3 fitness qualification

Job description

Our fantastic Duty Managers are multi‑tasking heroes – they run services like clockwork and make sure visitors have a great time in our leisure centres. You’ll thrive in a busy environment and bring the centre team together to offer an exceptional experience to customers – as a Duty Manager you’ll be responsible for health & safety and customer care each day. Duty Managers also support the ongoing operations of the centre – from managing bookings, ongoing H&S compliance, external accreditations (e.g. Quest and IIP), recruitment, site‑specific compliance checks, and financial management to name but a few! No two days are the same!

Ideally, with a Level 2 or 3 fitness qualification and a passion for all things fitness. There may be an opportunity to top the role up to full time hours either on the gym floor as a fitness experience lead or teaching some of our amazing fitness classes.

• 'I would recommend this post to anyone with a passion to help other people'
• 'I enjoy the mix of dealing with customers and staff alike'
• 'I would definitely recommend the role to others as the role is so varied you never get bored and every day is different!'

Working at Everybody is a rewarding experience!

• Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment
• Discounted gym membership
• Discount on Everybody Learn to Swim, Personal Training & Active Holidays
• 24/7 wellbeing & legal support scheme
• Extensive training & career support from Everybody Academy – our very own 'Excellent' accredited training provider helping you stay "Fit for the Future"
• Enhanced pension scheme
• & more!

About Everybody

We’re a fast growing, ambitious Charitable Trust – operating 17 leisure centres with 9 cafés & 9 swimming pools across Cheshire East. A not‑for‑profit organisation, we’ve a passion for improving health and wellbeing – and our surpluses are reinvested to help the people of Cheshire East live well and for longer. You’ll be part of a welcoming, active bunch of people who are loyal and care greatly about one another. You might also find we’re a tad competitive (in a friendly way)! "Developing our people" is close to our hearts and we aim to attract and develop the best people to drive our business forward – after all it’s all thanks to our fantastic team that our organisation continues to grow!