Duty Manager

nuffieldhealth; Newbury; On-site; GBP 19,000 - 29,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is hiring a Duty Manager at Newbury Fitness & Wellbeing Club. This part-time role involves running the club during shifts, delivering excellent member service, and supporting colleagues to uphold quality standards.

You will use your sales experience to engage members, oversee safety, and help achieve targets while participating in Lifeguard break coverage as needed. Join a charity dedicated to health and wellbeing.

Qualifications

• Experience in a customer-facing role and delivering excellent service.
• Ability to work in a busy club environment and maintain high standards.

Responsibilities

• Ensure smooth club operations during shifts (opening/closing).
• Prioritise member satisfaction and build strong relationships.
• Model leadership and support colleagues while maintaining quality standards.
• Conduct tours for prospective members highlighting benefits.

Skills

Sales experience

Job description

Duty Manager - Fitness and Wellbeing Club

Newbury FWC | Fitness & Wellbeing Club | Permanent contract | Part time

Up to £28,620.80 pro rata depending on experience plus sales commission

24 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
• Helping you feel good.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

• Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.